🌱 Who we are 

Mother Root is the Ginger non-alcoholic aperitif. We harness the power of apple cider vinegar to serve up a dose of good feelings. Our mission is to redefine what it means to drink well and feel good - with drinks that are complex, delicious and rooted in nature.

Fresh from securing three offers on BBC Dragons’ Den, we’re on an exciting growth journey — scaling from a £7m brand today towards £50m+ in the years ahead, with 230% year-on-year growth already underway. With our small but mighty team, we’re building one of the UK’s fastest-growing non-alcoholic brands, both online and in retail.

We’re bold, inclusive and ambitious. We value creativity, curiosity and collaboration — and we believe work should be joyful, purposeful and full of flavour.

🚀 The Role

An incredible opportunity to join one of the UK’s fastest-growing non-alcoholic brands as we scale across retail, DTC and export markets.

As Technical & Quality Manager, you’ll own the full technical and quality agenda at Mother Root — from QMS and supplier approval to product integrity, packaging quality and customer experience.

You’ll play a pivotal role in ensuring every bottle of Mother Root that leaves our hands is safe, legal and consistently brilliant — whether it’s landing on a Waitrose shelf, an Ocado basket or through our DTC store.

This is a hands-on, high-impact role that combines technical leadership, operational rigour and continuous improvement. You’ll work closely with our founder (Bethan), COO (Alice), Operations Manager (Jordan) and external partners to set and uphold the standards that define our brand.

📋 What You’ll Do

• Own and improve the QMS, keeping Mother Root fully compliant with food safety, quality and legality standards.
• Oversee product and packaging quality — from supplier checks and batch testing to ensuring every bottle meets brand standards.
• Manage suppliers and co-manufacturers, leading audits, onboarding and continuous improvement to maintain consistency and reduce issues.
• Support NPD and EPD projects, ensuring new and existing products scale smoothly with the right technical controls.
• Lead compliance and incident management, resolving quality or safety issues quickly and effectively while staying ahead of evolving UK/EU/US regulations.
• Champion a culture of quality, tracking technical KPIs, driving corrective actions, and embedding best-practice processes across the team.

🎓 What You’ll Bring

• Degree in Food Science, Food Technology or related discipline
  
• Proven experience in a technical, quality or manufacturing role within food or beverage
  
• Experience managing QMS, supplier auditing and co-manufacturer relationships
  
• Strong understanding of packaging quality, process control and finished goods QC
  
• Experience supporting NPD/EPD, including factory trials and scale-ups
  
• Excellent communication, organisation and stakeholder management skills
  
• HACCP Level 3 or 4 and Internal Auditor qualification preferred

💫 You’ll Thrive Here If You

• Have strong technical knowledge of food or beverage manufacturing, QMS and regulatory compliance
• Balance process discipline with entrepreneurial agility — you know when to be precise and when to be pragmatic
• Communicate clearly across internal teams and external partners, from founders to factory operators
• Enjoy working collaboratively to problem-solve and continuously raise the bar on quality
• Have a genuine passion for great food, drink and delivering joyful customer experiences

💛 Benefits & Perks 

• Competitive salary + share options (15% of salary equivalent)
• 25 days holiday + early finish Fridays in summer
• Hybrid working (London, 3 days in office) + work from anywhere for 2 weeks/year
• Wellbeing support via Spill and Heka
• 5% pension match + cycle scheme
• £300 annual learning fund for personal development
• Annual team trip focused on food, creativity and wellbeing
• Plenty of free Mother Root — and a culture built on pace, curiosity and care